The Welcome Suite
Switching management companies should feel simple, supported, and worthwhile from day one. The Welcome Suite combines upfront service value with performance-based guarantees designed to help your board transition with confidence.
Welcome Repair Fund
As part of your onboarding, Green Ocean provides a service credit toward our in-house Pro Services Boston team within your first 90 days. The credit can be applied to eligible in-house services — handyman work, repairs, cleaning, landscaping, snow services, and small building improvements. It is our way of helping your association experience the benefit of our in-house team early in the relationship.
Green Ocean Guarantees
45-Day Switch Guarantee
We will help transition your association from your previous manager within 45 days, or that month’s management fee is free.
1-Hour Emergency Response Guarantee
For emergencies, we respond within 1 hour, or we credit the call.
Savings Guarantee
We will identify savings on at least one budget line item during your first year, or we credit the difference, up to one month’s management fee.
Same-Day Communication Guarantee
Calls and emails are answered within one business day, or your association receives a $25 credit.
Price-Match Guarantee
Show us a lower like-for-like management quote, and we will match it.
Money-Back Guarantee
Not satisfied? Receive $100/month off your management fee until we earn it back.
No Long-Term Contract
We do not believe boards should feel locked in. Our agreement is designed with flexibility in mind — 60-day notice, any time.
